Developer: startup-help
Contact: Support@startup-help.com
Last Updated: july,1,2025
Introduction
startup-help (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the “Service”).
Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect personally identifiable information that you provide directly to us, including but not limited to:
- Name and contact information
- Email address
- User account credentials
- Profile information
- Communication preferences
Automatically Collected Information
When you use our Service, we may automatically collect certain information, including:
- Device information (model, operating system, unique device identifiers)
- App usage data and analytics
- Log data (IP address, access times, app features used)
- Location data (if you grant permission)
- Crash reports and performance data
Third-Party Information
We may receive information about you from third-party services you choose to connect with our app, such as social media platforms or other integrated services.
How We Use Your Information
We use the collected information for various purposes, including:
- Providing and maintaining our Service
- Personalizing your app experience
- Communicating with you about updates, support, and promotional content
- Analyzing app usage to improve functionality
- Ensuring security and preventing fraud
- Complying with legal obligations
- Developing new features and services
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our app, conducting business, or serving users, provided they agree to keep information confidential.
Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Consent
We may share information with your explicit consent for specific purposes not covered in this policy.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Withdraw Consent: Withdraw consent for data processing where applicable
To exercise these rights, contact us at Support@startup-help.com.
Children’s Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided personal information, please contact us to have it removed.
Third-Party Services
Our app may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these external services. We encourage you to review the privacy policies of any third-party services you use.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy in the app or sending you a notification. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.
Advertising and Analytics
Our app may use third-party advertising and analytics services. These services may collect information about your device and app usage to provide targeted advertisements and analytics insights. You can opt out of personalized advertising through your device settings.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: Support@startup-help.com
Developer: startup-help
For residents of certain jurisdictions, you may also have the right to file a complaint with your local data protection authority.
This Privacy Policy is effective as of the date listed above and applies to all users of our mobile application and services.